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Returns, Exchanges & Refunds

What is Sam Villa®’s Return and Exchange Policy?

Sam Villa® Return & Exchange Policy. We want you to love your purchase! If you’re not completely satisfied, here’s how our returns work:. 1. Quick & Easy Returns. • First 7 Days: Return *most items for a full refund (*except shears and final sale ite

Are all the items able to be returned for a refund?

Some items may not be returned for a refund due to hygienic reasons:. Note: We do not accept customer returns after 30 days of purchase. Warranty Information: We guarantee all items against defects in materials or workmanship and will replace any ite

How do I cancel my order?

We are committed to incorporate Sam Villa’s integrity, passion, and motivational teaching into every product we sell and into every customer relationship. That being said, we sincerely regret any challenge you have experienced with your order or serv

How long does it take for a refund to be processed?

All refunds are subject to 7-14 business days for processing time. An email will be sent to you with the refund transaction details once the refund has been processed. Important: If you are returning an item for refund, we must receive notification f

Protect Your Warranty: Sam Villa® Authorized Dealers

We love our customers and want to ensure you have the most amazing experience when you own Sam Villa® products! For this reason, please make sure you are purchasing your products from AUTHORIZED Sam Villa® distributors and re-sellers (see list below)

What is Sam Villa’s warranty?

We guarantee your Sam Villa® tool against defects in material and workmanship for 1-year form date of purchase (or the date that you receive your tool if ordered online). Warranty Exclusions: Sam Villa’s guarantee is in lieu of all other warranties,