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Returns, Exchanges & Refunds

Are all the items able to be returned for a refund?

Some items may not be returned for a refund due to hygienic reasons:. Note: We do not accept customer returns after 30 days of purchase. Warranty Information: We guarantee all items against defects in materials or workmanship and will replace any ite

How do I cancel my order?

We are committed to incorporate Sam Villa’s integrity, passion, and motivational teaching into every product we sell and into every customer relationship. That being said, we sincerely regret any challenge you have experienced with your order or serv

How long does it take for a refund to be processed?

All refunds are subject to 7-14 business days for processing time. An email will be sent to you with the refund transaction details once the refund has been processed. Important: If you are returning an item for refund, we must receive notification f

Protect Your Warranty: Sam Villa® Authorized Dealers

We love our customers and want to ensure you have the most amazing experience when you own Sam Villa® products! For this reason, please make sure you are purchasing your products from AUTHORIZED Sam Villa® distributors and re-sellers (see list below)

What is Sam Villa’s warranty?

We guarantee your Sam Villa® tool against defects in material and workmanship for 1-year form date of purchase (or the date that you receive your tool if ordered online). Warranty Exclusions: Sam Villa’s guarantee is in lieu of all other warranties,

What is Sam Villa®’s Exchange Policy?

Warranty Information: We guarantee all items against defects in materials or workmanship and will replace any item deemed as defective up to 1 year from the purchase date with proof of purchase. For the first 7 days of your purchase, you may return t

What is Sam Villa®’s Refund Policy?

For the first 7 days of your purchase, you may return the merchandise for a full money back refund (this does not apply to shears – see below for more information on shears). You can return for a refund for 8 to 30 days from the date of purchase less