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Are all the items able to be returned for a refund?Updated 5 months ago

Some items may not be returned for a refund due to hygienic reasons: 

  • Mannequin Heads 
  • Brushes 
  • Combs 
  • Clips 
  • Hair Grips
  • Shear Cases 
  • Brush & Comb Cases 
  • Capes 

Note: We do not accept customer returns after 30 days of purchase. 

Warranty Information: We guarantee all items against defects in materials or workmanship and will replace any item deemed as defective up to 1 year from the purchase date with proof of purchase.

Warranty Exclusions: Sam Villa’s guarantee is in lieu of all other warranties, including the implied warranty of fitness. The Sam Villa® warranty provides coverage for defects in manufacturing only and expressly excludes coverage for excessive wear and tear and/or physical/non-accidental abuse, loss and theft, burnt cords, or service by another company. Sam Villa® shall not be liable for consequential damages or damages by reason of use of this product for other than its intended purpose. Sam Villa® damages shall be limited to the purchase price of the product.

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