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Online Order Questions

Credit Card: AVS Mismatch

Please know that due to our fraud prevention, the Billing address must match the Billing address on your credit card exactly, or you will receive this error. The Billing address must also match 100% to the address on your bank account (every letter,

Out of Stock Items

We strive to keep all items in stock for quick delivery!. Items that are listed as Out of Stock are unable to be ordered. If you would like to receive a timeframe / ETA on when the item will return to stock, please send [email protected] an email req

How to Change Your Password

Need to update your Sam Villa® account password? Here’s how to do it quickly:. If you run into any issues, don’t hesitate to reach out to our Customer Care Team. We’re here to help!. 888-812-1115. [email protected]. Contact Form: https://help.samvill

Troubleshooting – Cannot place an order

If you are experiencing difficulties with placing your order, please follow the steps below. • Log into your samvilla.com account (if you do not have an account with us, you will need to create one):https://samvilla.com/account/register. • Once you a