You may view your tracking information by following these simple steps after 24-48 business hours of placing your order:. 1) Log in to your samvilla.com account. 2) Once you are logged in, click on “My Account” (at the top of the landing page in the

<p id="isPasted" style="box-sizing: inherit; margin: 0px 0px 1.5em; padding: 0px; border: 0px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You may view your tracking information by following these simple steps after 24-48 business hours of placing your order:&#xA0;</p><p style="box-sizing: inherit; margin: 0px 0px 1.5em; padding: 0px; border: 0px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">1) Log in to your <a href="https://samvilla.com/" rel="noopener noreferrer" style="box-sizing: inherit; transition: color 0.1s ease-in-out 0s, background-color 0.1s ease-in-out 0s; text-decoration: none; color: rgb(30, 115, 190);" target="_blank">samvilla.com</a> account&#xA0;</p><p style="box-sizing: inherit; margin: 0px 0px 1.5em; padding: 0px; border: 0px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">2) Once you are logged in, click on &#x201C;My Account&#x201D; (at the top of the landing page in the black bar)&#xA0;</p><p style="box-sizing: inherit; margin: 0px 0px 1.5em; padding: 0px; border: 0px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">3) Look for your recent order number and date, then click on &#x201C;View Order&#x201D;&#xA0;</p><p style="box-sizing: inherit; margin: 0px 0px 1.5em; padding: 0px; border: 0px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">4) Scroll down and click on &#x201C;Track Your Order&#x201D;&#xA0;</p><p style="box-sizing: inherit; margin: 0px 0px 1.5em; padding: 0px; border: 0px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">5) Copy &amp; paste your tracking number (at the top of page) in to your browser&#xA0;</p><p style="box-sizing: inherit; margin: 0px 0px 1.5em; padding: 0px; border: 0px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">6) You may also visit the UPS link <a data-fr-linked="true" href="https://www.ups.com/track?loc=en_US&amp;requester=ST/" id="isPasted">https://www.ups.com/track</a></p><p style="box-sizing: inherit; margin: 0px 0px 1.5em; padding: 0px; border: 0px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">7) Locate the tracking box, then copy &amp; paste your tracking number hit enter/return&#xA0;</p><figure style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img data-fr-image-pasted="true" src="https://samvilla.force.com/support/servlet/rtaImage?eid=ka03i000000ihtU&amp;feoid=00N3i00000CJ7dn&amp;refid=0EM3i000000gI7x" alt style="box-sizing: border-box; height: auto; max-width: 100%;" class="fr-fic fr-dii"></figure><p style="box-sizing: inherit; margin: 0px 0px 1.5em; padding: 0px; border: 0px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you are having issues with tracking your order, please contact us for assistance:</p><p style="box-sizing: inherit; margin: 0px 0px 1.5em; padding: 0px; border: 0px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="mailto:info@samvilla.com" style="box-sizing: inherit; transition: color 0.1s ease-in-out 0s, background-color 0.1s ease-in-out 0s; text-decoration: none; color: rgb(30, 115, 190);">info@samvilla.com</a><br style="box-sizing: inherit;">888-812-1115</p>

How can I track my order?

You can check the progress of your order while it is being processed by logging into your samvilla.com account and clicking on MY ACCOUNT along the top of the Sam Villa® website. From there you be able to see completed and/or pending orders.

<div id="isPasted" style="box-sizing: inherit; width: 856px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px 0px 1.5em; padding: 0px; border: 0px;">You can check the progress of your order while it is being processed by logging into your samvilla.com account and clicking on MY ACCOUNT along the top of the Sam Villa&#xAE; website. From there you be able to see completed and/or pending orders.</p></div><div style="box-sizing: inherit; width: 856px; color: rgb(34, 34, 34); font-family: -apple-system, system-ui, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; display: flex; justify-content: space-between; align-items: center; width: 856px; margin: 0px; padding: 0px; outline: 0px; vertical-align: baseline; font-weight: 400; line-height: 1; text-align: left; text-decoration: none; box-shadow: none; font-style: normal; list-style-type: none; list-style-image: none; float: none; border: none; text-transform: none; letter-spacing: 0px; height: auto;"><div style="box-sizing: border-box; width: 342.391px; margin-right: 10px;"><br></div></div></div>

How do I check the status of my Order?

Sam Villa

Shipping & Tracking Information

What is Sam Villa®’s Return and Exchange Policy?

Are all the items able to be returned for a refund?

How do I cancel my order?

How long does it take for a refund to be processed?

Protect Your Warranty: Sam Villa® Authorized Dealers

What is Sam Villa’s warranty?

Returns, Exchanges & Refunds

Credit Card: AVS Mismatch

Out of Stock Items

How to Change Your Password

Troubleshooting – Cannot place an order

Online Order Questions

How do I locate my Serial Number?

What does the shear warranty cover?

What happens if I drop the Sam Villa iron?

Product Replacement Information

How do I locate by Serial Number?

How do I register my Sam Villa tools?

Register Your Tools

Sam Villa® Dry Sectioning Clips: Care Instructions

Sam Villa® Brushes: Care Instructions

Sam Villa® Blow Dryer: Care Instructions

Sam Villa® Reversible Cape: Cleaning & Care Instructions

Sam Villa® Wavers: Care Instructions

Sam Villa® Blow Dry Hot Brush: Care Instructions

Cleaning & Sanitizing

Account Set-Up

Account

Sam Villa® Repair Service Center (Blow Dryers Only)

Sam Villa® Repair Center

Can the Sam Villa® Professional Light Ionic Blow Dryer be used in countries outside the United States?

How long is the power cord on the Sam Villa® Professional Light Ionic Blow Dryer?

How much does the Sam Villa® Professional Light Ionic Blow Dryer weigh?

Is the Sam Villa® Professional Light Ionic Blow Dryer ionic? What are the advantages?

Sam Villa Blow Dryers – Differences and Specifications

What are the different blow dryer nozzles for?

What are the heat and speed settings for the Sam Villa® Professional Light Ionic Blow Dryer?

What Comes with the Sam Villa® Professional Light Ionic Blow Dryer?

What is the wattage of the Sam Villa® Professional Light Ionic Blow Dryer?

What type of motor is in the Sam Villa® Professional Light Ionic Blow Dryer?

Where is the Sam Villa® Professional Light Ionic Blow Dryer made?

What are the differences in your shear lines?

What are the differences between the Essential Series and the Signature Series Shears?