Sam Villa

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You can check the progress of your order while it is being processed by logging into your samvilla.com account and clicking on MY ACCOUNT along the top of the Sam Villa® website. From there you be able to see completed and/or pending orders.

How do I check the status of my Order?

Shipping & Tracking Information

Shear Sharpening Information

Shear Quick Start Guide & Acclimating to your Shear

How do I maintain/care for my shears?

Selecting a Shear that is right for me

What are the differences between the Blending Shears?

What are the differences between the Essential Series and the Signature Series Shears?

What are the differences in your shear lines?

What does the shear warranty cover?

Shear Information

Credit Card: AVS Mismatch

Out of Stock Items

Troubleshooting – Cannot log in

Troubleshooting – Cannot place an order

Online Order Questions

How can I track my order?

International Shipping

How do I locate by Serial Number?

How do I register my Sam Villa tools?

Register Your Tools

How do I locate my Serial Number?

Protect Your Warranty: Sam Villa® Authorized Dealers

What happens if I drop the Sam Villa iron?

What is Sam Villa’s warranty?

Product Replacement Information

Are all the items able to be returned for a refund?

How do I cancel my order?

How long does it take for a refund to be processed?

What is Sam Villa®’s Exchange Policy?

What is Sam Villa®’s Refund Policy?

Returns, Exchanges & Refunds

Sam Villa® Repair Service Center (Blow Dryers Only)

Sam Villa® Repair Center

Can the Sam Villa® Professional Light Ionic Blow Dryer be used in countries outside the United States?

How long is the power cord on the Sam Villa® Professional Light Ionic Blow Dryer?

How much does the Sam Villa® Professional Light Ionic Blow Dryer weigh?

Is the Sam Villa® Professional Light Ionic Blow Dryer ionic? What are the advantages?

Sam Villa Blow Dryers – Differences and Specifications

What are the different blow dryer nozzles for?

What are the heat and speed settings for the Sam Villa® Professional Light Ionic Blow Dryer?

How do I check the status of my Order?Updated 9 months ago