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Product Replacement Information

How do I locate my Serial Number?

Note: Electric items are the only items that have a serial number. If you are completing a Return Authorization or Tool Registration, please use the model number in place of a serial number in the serial number form field. The model number is a 5-dig

Protect Your Warranty: Sam Villa® Authorized Dealers

We love our customers and want to ensure you have the most amazing experience when you own Sam Villa® products! For this reason, please make sure you are purchasing your products from AUTHORIZED Sam Villa® distributors and re-sellers (see list below)

What does the shear warranty cover?

Sam Villa® warrants this shear to be free from defects in material or workmanship for the LIFE OF THE SHEAR, excluding damage and normal wear. Sam Villa® will replace any parts including washers, pivot screws, knobs and finger rings for the LIFE OF T

What happens if I drop the Sam Villa iron?

Your Sam Villa® iron is covered for accidental damage for 1-year from the date of purchase (or date of delivery if your purchase was online).

What is Sam Villa’s warranty?

We guarantee your Sam Villa® tool against defects in material and workmanship for 1-year form date of purchase (or the date that you receive your tool if ordered online). Warranty Exclusions: Sam Villa’s guarantee is in lieu of all other warranties,

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