Product Replacement Information
How do I locate my Serial Number?
Electric items are the only items that have a serial number. If you are completing a Return Authorization or Tool Registration, please use the model number in place of a serial number in the serial number form field. The model number is a 5-digit num
Protect Your Warranty: Sam Villa® Authorized Dealers
We love our customers and want to ensure you have the most amazing experience when you own Sam Villa® products! For this reason, please make sure you are purchasing your products from AUTHORIZED Sam Villa® distributors and re-sellers (see list below)
What does the shear warranty cover?
Sam Villa® warrants this shear to be free from defects in material or workmanship for the LIFE OF THE SHEAR, excluding damage and normal wear. Sam Villa® will replace any parts including washers, pivot screws, knobs and finger rings for the LIFE OF T
What happens if I drop the Sam Villa iron?
Your Sam Villa® iron is covered for accidental damage for 1-year from the date of purchase (or date of delivery if your purchase was online).
What is Sam Villa’s warranty?
We guarantee your Sam Villa® tool against defects in material and workmanship for 1-year form date of purchase (or the date that you receive your tool if ordered online). Warranty Exclusions: Sam Villa’s guarantee is in lieu of all other warranties,