Our shears feature unique convex blades which provide the smoothest possible cut and last much longer than beveled shears. However, convex blades are much more difficult to make and to re-sharpen and there are many poorly trained sharpening services that may damage these blades/alter the performance of your Sam Villa® shear. Using the Sam Villa® recommended service center, Precision Edge, is the only way to protect your shear and to keep your lifetime shear warranty (as having another sharpening service sharpen your shears will void your warranty).
If you live in and purchased your shears in the UNITED STATES:
You will need to call Precision Edge prior to shipping (THIS IS VERY IMPORTANT): 800-729-3343 9am-5pm PST.
Precision Edge will ask you some questions about your shear to make some notes on what to expect when they receive them and will discuss payment for shear service.
Sharpening Service Fees are as follows (the lifetime warranty does not include sharpening/service fees):
BEFORE 1 YEAR: $20.00 (receipt required)+ shipping fees
AFTER 1 YEAR: $40.00 + shipping fees
If you choose to send the shear(s) on your own/without the label after speaking to Precision Edge, be sure to obtain insurance and tracking in case of loss or damage during shipping and keep the tracking in a safe place. Note: If you send more than 1 shear, shipping may be slightly higher, please discuss during your call.
The following are Sam Villa® approved Shear Service Centers worldwide:
130 East 4th Street
Pittsburg, CA 94565
PLEASE CALL PRECISION EDGE AT: 1-800-729-3343 FOR MORE INFORMATION